We want you to be fully satisfied with your purchase. If you are not, you may return eligible items within 30 days of delivery.

To start a return, please contact us at [support@decorbuys.com] with your order number.

We do not charge restocking fees for returned items. 

View Full Return Policy

We ship all orders within 2–5 business days of purchase unless otherwise stated on the product page.

Most orders arrive within 5–10 business days after shipping. Oversized or special-order items may take longer, and this will be noted in the product description.

View Shipping Details

1-Year Limited Warranty Policy

DecorBuys offers a 1-year limited warranty on all eligible products purchased from our website - decorbuys.com. This warranty is provided directly by DecorBuys and is not affiliated with or provided by the product manufacturer. It covers defects in materials and workmanship under normal residential use.

What This Warranty Covers

• Manufacturing defects present at the time of delivery

• Defects in materials

• Defects in workmanship

• Structural failures not caused by misuse

• Parts or components that fail under normal use within 1 year

Please email our support team at support@decorbuys.com with:

1. Order number

2. Product name

3. Description of the issue

4. Photos or videos clearly showing the defect

Our team will review the claim and respond within 3–5 business days.

Have a question? We’re here for you! Our friendly support team is available from 9:00 AM to 5:00 PM EST (Mon–Fri). You can reach us by phone or email, emails are responded to within 24–48 hours.

Contact Our Team